Orders & Fulfillment

View and Manage New Orders

View and manage new orders to ensure smooth fulfillment.

Last updated on 23 Feb, 2026

TL;DR

1
Log in to Shopify
Access your account to start managing orders.
2
Go to Orders
Select Orders from the home menu to view all orders.
3
Filter Unfulfilled Orders
Use Open Filter to find new, unfulfilled orders.
4
Select an Order
Click on an order to view its details.
5
Manage Order Details
Review details, leave comments, and fulfill or cancel orders.

Let's Do It Together!

Step 1: Access Orders

  1. Log in to your Shopify account.

  2. Click on Orders under the home menu.

You will see a list of all your Shopify orders.

Snapshot

Step 2: Filter New Orders

  1. Click on Open Filter to view unfulfilled orders.

This displays your new orders that need attention.

Snapshot

Step 3: Select an Order

  1. Click on the order you wish to work on.

You will be directed to the order details page.

Snapshot

Step 4: Review Order Details

  1. View items, customer details, and shipping address.

  2. Leave comments or notes on the timeline provided.

  3. Add tags to the order for better sorting.

All information can be updated without affecting the customer view.

Snapshot

Step 5: Fulfill or Cancel Order

  1. Click Fulfill items to process the order.

  2. To cancel, select More actions and then Cancel order.

You have successfully managed the order as needed.

Snapshot

Troubleshooting

Unable to view orders
Ensure you are logged into the correct Shopify account.
Cannot fulfill items
Check if the order is marked as unfulfilled.

FAQ

How do I find my orders?
Log in and click on Orders under the home menu.
Can I cancel an order?
Yes, select More actions and click Cancel order.

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